Privacy Policy
Effective Date: 2026
ESERIA Systems Ltd. ("ESERIA", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our platforms (Citadel, Uncaved, Institute) and tell you about your privacy rights.
1. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
- Usage Data includes information about how you use our immersive environments, AI interactions, and educational simulations.
2. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new user across the ESERIA ecosystem.
- To power the AI orchestration and adaptive simulations tailored to your profile.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance).
3. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
4. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at legal@eseria.org.